Please be informed that the Servcie Degradation incident from 25.09.2020 - 11:35 was resolved.The UK system seems to be back up and running stable.
Regular communication related to this incident will be discontinued. The root cause analysis is still ongoing. A final message with the root cause will be published here as soon as available.
Posted Sep 25, 2020 - 16:24 CEST
Update
We are continuing to investigate this issue.
Posted Sep 25, 2020 - 14:02 CEST
Investigating
We are investigating an incident which relates to the International Routing & Integration Service.
Impact: Since 25.09.2020 around 11:35 the International Routing & Integration Service experienced a service degradation, currently no bookings from or to GB / IE are possible due to a system outage on our partner side. Incident resolution and root cause analysis are ongoing. We will provide updates either every 60 minutes or event triggered.
Posted Sep 25, 2020 - 13:43 CEST
This incident affected: [API] International Routing & Integration Service (IRIS) ([Production]).